OnePlus Accused of Removing Negative Reviews from Official Store

Image is everything for a make such every bit OnePlus. The company has built its reputation by portraying itself every bit a community-axial brand and as such information technology has always allowed users to vocalisation their feedback. Indeed, OnePlus prides itself on listening to consumer feedback.

Simply several community members take alleged on Reddit that the company has been deleting negative production reviews from its online store listings.

6T User Accuses OnePlus of Removing Negative Reviews from Online Store — Courtesy: u/ftblwolf | Reddit

OnePlus is a make associated with high-quality and innovative products and its growth can exist attributed to its loyal community members. Fifty-fifty to date, OnePlus tries to learn most users' expectations and respond to their doubts through AMA sessions via Reddit and such a do, as user ftblwolfalleges from such a people'south make is surely disappointing and also misleading.They alleged that moderators also ensure that mostly 5-star reviews are visible to users.

Official OnePlus6t screen protector and removal of poor reviews?? (xpost from r/oneplus6t) from r/oneplus

Android Headlines, which first reported on the upshot, went ahead to spot grains of truth in these claims and found that the number of positive reviews for the OnePlus 6T and related products are mode higher than the scattering of negative ones. Meanwhile, negative reviews are limited to the OnePlus six and other smartphones not on sale anymore.

While opinions most a brand cannot exist based on a small number of complaints, it does assist us be more aware almost its flaws while buying a product. Everyone understands that no phone is perfect. And so manipulating reviews on the official store will create a worse impression of OnePlus than the user might accept had already.